Citizens' Issues
Ensure a Consumer Complaint Is Filed in Time
We lament the endemic delays in our judicial system; we grumble that it takes years for a case to be disposed of at the trial stage, and many more years, if the matter goes in appeal. However, we tend to forget that many of us, by our omissions or commissions, are active contributors to such delays. At times, a complainant or the respondent ends up paying a heavy price due to the...
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Beep’nGo: Leave Your Cards at Home
Beep’nGo is an interesting app which captures all your loyalty, membership and gift cards on your phone. No need to carry your cards with you. You can also store and carry digital versions of your coupons, boarding passes, movie tickets, event passes and more in one convenient and secure location. 
 
You just need scan/photograph your card with the barcode or 3D code on it. With a select Samsung Galaxy range of phones, you can beam the barcode for scanning at any store. Simply show the barcode or the QR (quick response) code on your device screen to the red-laser scanner.
 
Besides, you can get the latest offers/coupons when you visit an affiliated store of your choice. The app remembers which card to flash when you are in the store. A good tool to lighten your pocket. Beep ‘n’ go! 
 

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Basic levels of safety achievable as standard in the Indian auto market: Global NCAP
The latest Indian crash test results from Global NCAP shows that basic levels of safety achievable as standard in the Indian auto market. Unfortunately, not every carmaker is providing basic safety as standard in vehicles. In its latest crash tests, Chevrolet Enjoy failed completely while Ford Aspire (Next Gen Figo) show some improvement, says Global NCAP.
 
David Ward, Secretary General of Global NCAP said, “Ford’s three star result shows that basic levels of safety are achievable as standard in the Indian vehicle market. It is also encouraging to see progress in safety compared to the earlier version of the Figo we tested in 2014."
 
"In contrast, we are extremely concerned about the poor result of the Chevrolet Enjoy. There is nothing to enjoy about a zero star safety score and GM should be embarrassed that they are selling cars with such inadequate levels of occupant protection to Indian consumers,” he added.
 
 
Rohit Baluja, President of the Institute of Road Traffic Education (IRTE) says, “Statistics by the Government of India reveal that speed is the causative factor of deaths of over 64,000 people in road crashes every year and that in 2015 over 63% of the 1,46,000 road crash fatalities occurred on national and state highways. Vehicle manufacturers today should adopt the global philosophy of the 'safe systems approach' the thought process of which reflects that even if crashes do occur, road users should not die or get seriously injured. This is particularly important for the Indian scenario."
 
Quoting Mary Barra, the Chairman & CEO of GM, Chevrolet’s parent company, from its 2015 Sustainability Report says, she had made a strong commitment on making GM as industry leader in vehicle safety. She also stated that quality and safety for GM “are foundational commitments, never compromised”. Unfortunately, the safety of the Chevrolet Enjoy is clearly compromised and Mary Barra’s call to “Speak Up for Safety” has not yet translated into action in India, Global NCAP says.
 
In a release, Global NCAP says, in 2014, its first year of Indian testing, the Ford Figo scored zero stars, and at present it has scored three. "Ford has demonstrated that progress is possible and importantly this progress will save lives in India. Other manufacturers too have been catalysed by Safer Cars for India to improve safety for Indian consumers, though sadly some such as GM are yet to step up." 
  
"I am sure that Bharat NCAP will continue to set out requisite safety norms in accordance with the principles set by the Global NCAP in order to foster improvements in safety for India’s vehicle market,” Baluja from IRTE concluded.
 

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